SUSC is dedicated to the welfare of its patrons, employees, and the community we serves. We aim to provide all services responsibly and with a duty of care, empowering our patrons to make informed choices based on their individual circumstances.
Responsible Service of Alcohol
We prioritise responsible alcohol service at our club, aiming to ensure a positive experience for patrons during each visit by actively promoting responsible consumption.
Our staff undergo current RSA training and adhere to all RSA regulations. Photographic ID will be requested as needed for alcohol service.
Need support with your alcohol?
Contact DirectLine on 1800 888 236 or visit the DirectLine website.
Responsible Service of Gaming
Our club will take all reasonable steps to prevent and minimise harm from the operation of gaming machines in this venue, including by monitoring the welfare of customers, discouraging intensive and prolonged gaming machine play and intervening when a customer is displaying behaviour that is consistent with gambling harm.
As a small community-based club, we are serious about our gaming obligations. We are affiliated with Community Clubs Victoria and always have a Responsible Gambling Officer available for assistance.
To access the Code of Conduct, visit our dedicated Code of Conduct page..
Gambler’s Help
To access help for people or families dealing with problems associated with gambling, contact Gamblers Help on the free call number 1800 858 858 or visit Gambling Help online.
Financial counselling is also available, it is free and confidential please call 1300 133 445.
YourPlay
YourPlay is a personal gaming card designed to enable players to monitor their gaming activity over time. It empowers individuals to make informed decisions about their gaming machine play by:
- Setting limits on time or money spent
- Tracking their gaming machine activity across Victoria
YourPlay is free, voluntary, and confidential to use. Please inquire with our staff about monitoring your gambling expenditure or visit the YourPlay website for more information.
Self-Exclusion
Self-exclusion is a program that allows individuals to voluntarily prohibit themselves from gaming venues or online gambling. It is an agreement solely between the individual and the venue, with no involvement or obligations for any other party, legally or otherwise.
At our club, self-exclusion from gambling is overseen by Community Clubs Victoria. To initiate self-exclusion, individuals must complete and sign a Deed of Self Exclusion with our club manager. A photograph will be taken solely for purposes related to the self-exclusion program.
For more details on self-exclusion, please visit the Community Clubs Victoria website, contact them at (03) 8851 4949, or speak with our Club Manager.